Teletherapy | Counseling4Life, LLC | Counseling in San Antonio, Counseling in San Angelo, Counseling in Victoria, Texas | Anxiety, depression, trauma, faith based, panic, stress, anger, bereavement, couples, children, play therapy, Christian counseling

Weclome to Teletherapy

Valued client,

 

We appreciate everyone’s participation, patience, and support this past week as we rolled out teletherapy and implemented new hygiene standards in our offices.  At the end of this past week, and after lots of consideration, we have decided to close our store front offices and continue therapy by Telehealth only until May 1.  We do this to protect you, our clients, and our therapists and their families. We will continue to re-evaluate in conjunction with the CDC and US government directions.

For the time being, let's enter the brave new world together!!  Take a deep breath and lower your anxiety.  This is going to be fine.  Below is a "how to" and FAQ combo.  We know this will NOT exhaust all questions, but send in your questions and we will add to this list.  

 

Frequently asked questions

How do we do Teletherapy?


Our Telehealth platform is through Therapy Appointment Manager. Below are two videos, the left one on a Mac and right one on a HP to walk you through how easy to use this platform really is. Therapy Appointment Manager teletherapy can also be used on a phone. If you do not have the capability to use Therapy Appointment Manager Teletherapy, Gov.Abbott and the Texas Dept of Civil Liberties are allowing us to use FaceTime and regular phone conversation for substitutes. Also, if you are hearing impaired, please talk to your therapist. Zoom facilitates closed caption and will be a better option for you. We suggest you find a private space in your home or car for tele therapy. Many of you have kids at home and are homeschooling and working remotely. Talk about these challenges with your therapist so you can come up with solutions. Connect to your Client Portal here: portal.therapyappointment.com and click here for instructions on how to use our client portal.




How do you do Teletherapy with kids?


We have collaborated on a number of ideas to make Teletherapy engaging and productive for our younger clients. We have created activities, games, and bibliotherapy, etc to use. Your therapist will let you know what materials will be needed, like paper and crayons for example. We suggest a secluded spot where your child can have minimal distractions. At Counseling4Life, we host a group supervision session for therapists training to become Registered Play Therapists. In the coming weeks, this group will devote its time and creative energy to make the Teletherapy experience the best it can be for our clients.




How will paperwork and payments be collected?


Paperwork: We are currently working on setting up an online Portal for paperwork. We expect this to be up by Monday, March 23, 2020. We will post instructions here on this website on how to use it. Payment: Regarding payment, we will charge you card on file through Therapy Appointment Manager for your copay or the amount owed.





 

"How to" video

Watch here for instructions on how to use our client portal. so you can know how to navigate your client portal for accessing teletherapy, see your bill, communicate with your healthcare team, and so much more...

 

Get in touch

Do you need help? Is your marriage in crisis? are you experiencing anxiety? Are you feeling depressed? Having problems coping at the moment? If the answer is yes, let us support you. 

Our admin offices will still be open to take your calls and questions.  If you get our voicemail, please leave a message and we will get back to you.  Our office hours will be:

Monday - Thursday  8:00am - 5:00pm

Friday - 8:00am - 3:00pm

Counseling4Life, LLC | Counseling in San Antonio, Counseling in San Angelo, Counseling in Victoria, Texas | Anxiety, depression, trauma, faith based, panic, stress, anger, bereavement, couples, children, play therapy, Christian counseling