Question 1

How do we do Teletherapy?

Answer

Our Telehealth platform is through Theranest. Below are two videos, the left one on a Mac and right one on a HP to walk you through how easy to use this platform really is. Theranest teletherapy can also be used on a phone. If you do not have the capability to use Theranest Teletherapy, Gov.Abbott and the Texas Dept of Civil Liberties are allowing us to use FaceTime and regular phone conversation for substitutes. Also, if you are hearing impaired, please talk to your therapist. Zoom facilitates closed caption and will be a better option for you. We suggest you find a private space in your home or car for tele therapy. Many of you have kids at home and are homeschooling and working remotely. Talk about these challenges with your therapist so you can come up with solutions.

Question 2

How do you do Teletherapy with kids?

Answer

We have collaborated on a number of ideas to make Teletherapy engaging and productive for our younger clients. We have created activities, games, and bibliotherapy, etc to use. Your therapist will let you know what materials will be needed, like paper and crayons for example. We suggest a secluded spot where your child can have minimal distractions. At Counseling4Life, we host a group supervision session for therapists training to become Registered Play Therapists. In the coming weeks, this group will devote its time and creative energy to make the Teletherapy experience the best it can be for our clients.

Question 3

How will paperwork and payments be collected?

Answer

Paperwork: We are currently working on setting up an online Portal for paperwork. We expect this to be up by Monday, March 23, 2020. We will post instructions here on this website on how to use it. Payment: Regarding payment, we will charge you card on file through Theranest for your copay or the amount owed.