Insurance & Fees
Counseling4Life believes EVERYONE has the right to heal! We are dedicated to providing you with the highest quality of care, wide-ranging availability, and reasonable and affordable rates.
APPOINTMENT HOURS (Same-Week Appointments Available):
Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00am - 5:00pm
Saturday: 8:00am - 2:00pm
ADMIN HOURS:
Monday - Thursday: 8:00am-5:00pm
Friday: 8:00am-3:00pm
SESSION RATES & FEES:
For all new clients there is a $50 deposit required to secure any sessions. The $50 will be kept on file until services are terminated its refunded if there are no outstanding balances. (After 90 days of no sessions you will be treated as a new client; New Client forms and New Client deposit required)
Licensed Therapists - LPC, LMFT, LCSW
Initial visit/Intake: $140 50 min session
Individual/Family: $130 50 min session
LPC Associate/LMFT Associates/LMSWs
Initial visit/Intake: $80 50 min session
Individual/Family: $70 50 min session
Graduate Student Interns**Initial visit/Intake: $50 50 min session
Individual/Family: $40 50 min session
** Counseling4Life is a training facility for therapists. We believe in the opportunity to raise up outstanding and skilled professional therapists. All Practicum Student Interns are enrolled in graduate school and seeing clients to develop their skills and complete their graduate requirements. Practicum Students receive supervision from a licensed clinician, their university professor, and participate in consultation with Counseling4Life licensed therapists and supervisor.
Late Cancelation/No Show:
Appointments that are canceled or rescheduled with less than 24 hours notification are a LATE CANCELATION. Appointments that are not attended or 15 min late are considered a NO SHOW. The fee for any LATE CANCELATION or NO SHOW is $50.
**Payment/Credit Card Decline Fee: $25 per Credit Card decline fee (you can update your credit card in your Client Portal to avoid this fee) and $50 per Credit Card dispute/challenge fee. All session fees are collected the morning of your scheduled session.
INSURANCE:
We accept most major insurance plans as a courtesy to our clients. If insurance claims are rejected due to changes in plan, Out of Network coverage, or inadequate benefits, clients are liable for all balances. Clients will be required to process their own secondary insurance claims.
Aetna, Ambetter, Cigna, BCBS (PPO only), Gilsbar, Humana, United Health Care, Traditional Medicare Part B, First Health
**When Using Insurance
Counseling4Life does not accept EAP Benefits. Counseling4Life accepts most major insurance (PPO) plans. Counseling4Life, LLC accepts insurance in good faith for delayed payments based on the verification of benefits, which is not a guarantee of how or if your insurance plan will pay. It is your responsibility to understand how your insurance plan pays. It is not our office’s responsibility to interpret your benefits; all we can tell is how your claims are being reimbursed. It is also your responsibility to provide up-to-date and accurate insurance plan information to our office should you experience a change in benefits/benefit or employment status that would affect your bill. If you have any changes/updates to your insurance information to report, please contact our Billing Dept. asap at Billing@Counseling4LifeLLC.com or call/text us at (210) 209-0642, so that you do not incur any financial penalties or delays in receiving treatment. When your insurance does not pay, you are ultimately responsible for paying any outstanding balance caused by your insurance plan not yet paying or paying as expected. This could be due to any inaccurate or insufficient third party payer information or authorization, eligibility status change or change in coverage, or while you are in dispute with your insurance company overpayment. Our office does not have the resources to maintain correspondence or fight disputes with your insurance company, beyond one courtesy call, regarding nonpayment. It is ultimately your responsibility to pay for your services if and when your insurance stops or does not pay. While you are disputing such a matter, the Financial Policies of Counseling4Life will apply. Balances will be collected with credit card(s) on file in accordance with our practice’s financial policies, so services can continue without interruption. It is your responsibility to keep your insurance information current and up-to-date. For clients using Tricare benefits, our office will need to obtain an accurate copy of the referral/authorization before we are able to confirm your first session. Referral/authorizations can be emailed to Scheduling@Counseling4LifeLLC.com.
FORMS, LETTERS, & REPORTS:
Requests for the creation of reports, assessments, treatment summaries, affidavit, letters, or other materials for Personal Situations, such as disability (non-Social Security Administration requests), FMLA, legal situations, will be billed at a rate of $150+ per hour and require an initial 1 hr. consultation with your therapist ($150/hr.) to determine if we are able to honor this request for documentation or reports. Records requests will require this (LINK) to be completed and sent to our office and must accompany payment and all proper authorizations.
LEGAL SITUATIONS:
It is not the mission of COUNSELING4LIFE to speak on behalf of our clients in current or potential court proceedings. Though if subpoenaed there is a $3000 retainer fee and $300/hour for time spent preparing for court and or time in court, along with fees for copies. See the most current informed consent for details.
● $30 for Records Requests + $5 per follow-up on original record requests (if records are for a legal situation or a personal situation regarding FMLA, Disability, Life Insurance, a one hour consultation*** with your therapist will be required before executing the request and will be billed at $150 per hour).
● $150 for Other Requests per form or page, whichever is the lesser (if this request is for personal or legal situations such as each Report, Assessment, Clinical Summary, Letter, Affidavit, or Form, requested for Medical Leave, FMLA, Disability, Life Insurance, a one hour consultation*** is required before executing the request )
***Consultation required for Records and Other Requests: a one hour consultation with your therapist is required by our office to properly assess the nature of your request, discuss any implications, request all written authorizations, and mostly safely execute this request in collaboration with you, given the sensitivity and confidentiality of your treatment, along with payment with your credit card(s) on file, before the request can be processed. This one hour consultation is $150. Since this request does not align with the goals of our practice and is therefore not supported by treatment goals, it is not a justifiable and billable therapeutic service and therefore unable to be billed to insurance companies.
----------------
If your therapist is required to participate in a situation that you are legally involved in, such as a deposition, court appearance for an attorney or court ordered subpoena, you must pay a $3000 retainer and fees for executing such a request are at $300 per hour, plus any fees required by the therapist’s supervisor or practice’s attorney, if required. Court or expert testimony fees must be paid in full before a court or expert testimony is provided. These fees help cover the costs of your therapist's time outside of their typical responsibilities and hours, professional legal representation and consultation required, and other administrative costs, to process your request.